look at the latest news in their blog, you will find out that their response become slow because there are overload in their email, it seems many people get a lot of problem with this processor nowadays, so be patience about them
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I had a big problem my account was frozen because they want be to verify my account when i upgraded to business account i have sent the documents they asked me but until now i never heard from them and it's been two weeks and my issues has not been solve for a month now ..they are very slow to address members problem
look at the latest news in their blog, you will find out that their response become slow because there are overload in their email, it seems many people get a lot of problem with this processor nowadays, so be patience about them
if you have $95 on it who wouldn't be they should at least add more staffs and lengthen their office hours to address this issue they should have fore seen this,the response is one everybody is looking for any business entities and only scammers do that not answering your queries in time when you're hard earned money is at stakes